CUSTOMER CARE
Terms of Service
Last updated August 7, 2026
Products and pricing
Product availability, descriptions, images, weights, dimensions, and prices may change. Natural variation, screen settings, and handcrafted production can cause reasonable differences in appearance.
Orders
An order is accepted after payment is authorized and Jewelry Dept. confirms fulfillment. We may cancel and refund an order affected by pricing errors, suspected fraud, unavailable inventory, or an undeliverable address.
Custom work
Custom estimates are not final offers. Production begins only after design details, materials, final price, payment terms, and timing are approved. Custom deposits and payments may be non-refundable once work or material sourcing begins.
Site use
You may use this website only for lawful shopping and communication. Automated abuse, interference, fraud, unauthorized access, and copying of site content are prohibited.
Contact
Questions about these terms may be sent to hello@jewelrydept.co.